One On UsFor independent businesses
Turn first-time customers into regulars.
Digital loyalty rewards, one-off offers for quiet days, your own customer list and verified reviews, all in one simple app for barbers, salons, cafés and local shops.
60 days for £1 · then £14.99/month · No contract
Fade & Co
Open now · closes 6pm
Reward steps
How it works
- 1
Set up in five minutes
Choose your first-visit reward and your stepping stones. Add your logo and photos.
- 2
Put a screen on your counter
Open the live code on a tablet or old phone by the till. That’s all the kit you need.
- 3
Customers scan and come back
Each visit moves them closer to a reward, and you see it all on your dashboard.
Offers
Fill a quiet day in a few taps.
Send a one-off offer, like 10% off this weekend, to customers who've asked to hear from you. It lands in their app, they use it once by scanning at your till, and you see how many came in for it.
- Choose who gets it: everyone, your regulars, or people who haven’t been in for a while.
- One use each, scanned at your till, so it can’t be shared around or faked.
- See how many were sent, opened and used, so you know it worked.
- Customers choose to receive offers, and get no more than one a week from you.
Switching from paper stamp cards?
Make your welcome reward the switch-over reward: “Swap your stamp card for the app and your first visit's on us.” Once they're on the app, offers keep them coming back.
Send an offer
Goes to 23 customers
SendOffers for you · Fade & Co
10% off any haircut
Until Sun · use once, at the till
More than a loyalty card. A reason to come back, and the data to prove it works.
Rewards you design
Start with a welcome reward for first-timers, then set your own rewards at the visits you choose. Every program is unique to your business, and there’s always a next reward for customers to chase.
Your own customer database
See every customer’s visits, how often they come back, when they’re overdue, and which rewards they’ve used.
Insights you can act on
Your busiest days and hours, how many customers return, and how that changes over the month, quarter and year.
Verified reviews
Only customers who’ve actually visited can review you, so no fake bad reviews. Reply publicly, and nudge happy customers to Google.
Offers and notices
Quiet day? Send a one-off offer to customers who’ve asked for them. Closed for a holiday? Post a notice for everyone who follows you.
Fraud-proof by design
Visits are logged with a live code at your counter that changes every 30 seconds, so no one can collect rewards from home.
Your brand, front and centre
Your logo, photos, opening hours, phone and Instagram, on a page customers can find in the app.
Nothing to hand out
No paper cards, no stamps to lose. Customers get a free app with all their cards in one place.
Know your customers, not just your takings.
Your dashboard shows who your regulars are, when you're busiest, and which customers haven't been back for a while, so you know exactly who to win back.
- Every customer’s visit history and rewards
- Busiest days and times, by month, quarter or year
- Return rate and time between visits
- Reviews, replies and your average rating
Customers & insights
Customers
412
+23 this month
Come back
68%
every 12 days
Rating
4.9
128 reviews
Busiest days
One simple price
Everything included. No setup fees, no contract.
Your first 60 days for £1
£14.99/month after that
- Unlimited customers and visits
- Your own rewards and stepping stones
- Customer database and insights
- Verified reviews and replies
- Offers, notices, branding and live counter codes
- Cancel any time
We practise what we preach
You reward your regulars. We reward you.
One On Us has its own loyalty scheme for the businesses on it. Every customer who makes their first visit with the app moves you closer to the next reward.
Founding Partners
The first 100 independents to join become Founding Partners, with a badge on their page in the app that shows customers they were here from the start.
Partner rewards
- 50 customers£5 off your next month
- 100 customers£10 off your next month
- 250 customersA free month, and featured in Discover for 30 days
- 500 customersFeatured in Discover for 60 days, and a Local favourite badge
- Every yearA free month on your anniversary with One On Us
- Refer a businessA free month each when they start paying
A customer counts once they’ve made their first visit. Discounts and free months come off your next bill. Track your progress in your dashboard.
Questions
Do my customers need to download an app?+
Yes: the free One On Us app. They can browse straight away, and create a free account at their first scan with just a name, email and password. Their cards for every business live in one place.
What do I need at the till?+
Any tablet or spare smartphone with a web browser, showing your live code. A cheap tablet on a stand is perfect.
Can customers cheat to get free rewards?+
The code on your counter changes every 30 seconds and only works for 90, so photos of it are useless. Each customer can also only log one visit every few hours.
How do offers work?+
From your dashboard, send a one-off offer (say, 10% off this weekend) to everyone, your regulars, or customers who haven’t been in for a while. It only goes to customers who’ve turned on offers from you, at most one a week. They use it once by scanning your counter code, and you see how many were used.
I already use paper stamp cards. How do I switch?+
Keep stamping the old cards while people move over, and make your welcome reward the reason to switch: “Swap your stamp card for the app and your first visit’s on us.” Visits in the app start from one, so a generous welcome reward makes up for the stamps they’re leaving behind.
Can I delete bad reviews?+
No. UK law doesn’t allow businesses to hide genuine reviews. But every review comes from a verified customer, you can reply publicly, and you can report anything fake or abusive.
What about my customers’ privacy?+
You never see a customer’s email, phone number or birthday. You see their visits and rewards at your business, and their first name only if they choose to share it; otherwise they appear under a private code. Nothing links them across businesses, and they can delete their account from the app at any time.
Is there a contract?+
No. Your first 60 days are £1, then it’s £14.99 a month and you can cancel any time. We email you a week before the first full payment.